If your plan is missing, a table will not move or a PDF will not open, try the quick fix first. If it does not help, we explain exactly what information to send.
One or two words are enough: try “PDF”, “missing plan”, “move table” or “phone”.
No heading matches that search. Try a shorter word or contact us.
Clearing browser history or site data may delete your plan. Start troubleshooting in the order below.
Looking for a place to choose your entrance and first dance songs? See the music planning steps . Wedding, henna and engagement flows are kept separate. Export your DJ notes as text or a PDF from your browser.
A PDF is a fixed output only; keep a sharing link if you want to edit again. That link opens the plan as it was when created.
Prepare a plan-access support email[email protected]→Important: Do not attach your guest list to a support message. Cover names in screenshots; the affected screen, last action, device and browser are enough.
The editor accounts for tables and chairs together. A gap that looks small on screen may not be enough in the real venue.
Tip: Check the space around the chairs before releasing the table.
The new position overlaps another table, chair or area. Zoom out and drop the table where there is more room around it.
Select the item and drag its corner handle. Increasing a tabletop also expands its chair footprint, so check the distance from neighbouring tables again.
Selecting a table or area reveals a red bin at its top right. Check you selected the right item before deleting. To keep an editable copy, save a current link using Share first; a PDF is only an output.
Select and move the entrance, stage, dance floor, henna area or presentation area. Use “Add entrance” in the toolbar to create a second entrance.
First select the table in the editor. Find Guests in the left panel on a computer or the bottom panel on a phone, then enter a name for an empty chair. If the table has no free chairs, increase its capacity or choose another table.
Grey chairs are empty. A chair with a name but no side selected is dark pink. Pink means the bride's side, blue the groom's side, and pink-blue a shared guest. The table's occupancy count updates too.
A PDF is a fixed output. A sharing link lets you open and edit the table layout and guest details in another browser, as they were when the link was created.
Reminder: Create a new sharing link after your final changes.
No. A link contains the plan as it was when created. If you change tables or names later, press Share again and send the new link.
Check your browser's pop-up and print permissions. On a mobile browser, the same action may be called Share, Print or Save as PDF. Press once and wait for the window rather than pressing repeatedly.
Return to the editor and check that the name or table position has actually changed. Close the old print window and press Download PDF again; an already-open preview does not update automatically.
You do not need to rotate your phone. Choose an event, enter venue dimensions and adjust the table count. Use the fixed button at the bottom to continue; your choices and information are preserved.
Tap a table in the editor or use Table and event settings button. Edit names and side/group selections in the panel that opens from the bottom. Pan across an empty area to reach other parts of the plan; drag tables to move them.
Tablets and computers keep the wide-screen layout. Before changing devices, Share to create an up-to-date link.
Yes. In the editor, Share and open the copied link on the other device. It contains your plan up to that moment; share a new link after later changes.
Changing the guest count or guests per table in the Layout step recalculates the table count, rounding up. For example, 200 guests at 10 per table gives 20 tables. You can then increase or decrease that number manually. Your chosen count stays unchanged until you change either of the two source values. Explore the table-count calculation method.
Yes. Return to the Layout step to change the table count and guests per table. You can also adjust the capacity of a selected table in the editor.
The editor preserves the space around chairs as well as the tabletop. An invalid drag returns an item to its last valid position; zoom out and move it into a larger gap.
Yes. Your plan and guest names are stored in the browser you use. Save an up-to-date sharing link before clearing site data. You can also download a PDF, but a PDF cannot restore an editable plan.
You can create plans, edit tables, make sharing links and export PDFs without an account.
You do not need to include guest names in a support email. To preserve your plan before deleting it, save a sharing link. A PDF is only an output; a deleted local record cannot be recovered from the browser.
Removes only the plan and guest names stored in this browser.
Tell us which screen you reached, your last action, your device and your browser. Do not share guest names; cover them in screenshots.